58 Boxworth End, Swavesey, Cambridge, CB24 4RA
Telephone: 01954 230202
We are currently closed. In an emergency please call 999. If you have an urgent medical problem before 6pm please call the surgery to access the emergency contact. After 6pm or at weekends please call 111
National Survey Results
Please see link attached to see our GP Patient Survey
Annual Patient Practice Survey and Comments
We conducted our annual patient survey during the month of July. This was available to complete in the surgery and dispensary, to download from the website and posted on facebook.
We received 135 responses, with an age range between 18 to 85+ years, 71.97% female/28.03% male.
Results as follows:
How satisfied are you with the care you receive at the surgery?
Very satisfied 92.59%
Fairly satisfied 6.67%
Not satisfied nor dissatisfied 0.74%
How satisfied are you with the service the dispensary provide? (if applicable)
Very satisfied 91.11%
Fairly satisfied 2.96%
Not satisfied 0.00%
Not applicable 5.93%
Would you recommend the surgery to someone who has just moved to the local area?
If you require support for visual or hearing impairements please make this known to the receptionist so that we can assist you appropriately.
I have had excellent service from this surgery for over 40 years
This surgery seems much quicker at appointments than anywhere else I know
Only lived here for 3 years but 100% better than where I was before
Little wonder the surgery was voted No 1 in the county. We are so fortunate to receive such excellent care and service.
We are looked after very well
Always follow things up, make/return calls
The ability to pay on card is great
Very caring and helpful, patient focused care.
I think we are very lucky to have the GP’s, surgery and dispensary we have in Swavesey
Always friendly, super easy to get an appointment especially for children
Ive noticed a lot of changes, ie. Tv screen, notice board is clearer, very happy with the staff and doctors.
Very good surgery, when you need a doctor you can always get an appointments
Excellent service from reception, always get appointments.
Dr Mian very caring, gives all her time and attention and does everything she promises.
We could not manage our family healthcare without such caring support
Staff are very friendly and both doctors are kind and supportive. Reception staff go the extra mile to help with appointments
Despite well known pressures on the NHS I always feel like the doctors, nurses and other staff have time to listen to my concerns and really care
Everyone is very welcoming and makes you feel like your important
Cant do enough for you
Prescription always available at said time
Polite and efficient staff
Though going to the doctors shouldn’t be a pleasure its always a good experience
Best doctors I have ever been to
Extremely efficient and accommodating dispensary staff
Very impressed with whole service received at the surgery
Wonderful surgery, nothing too much bother. Can always get appointments if urgent.
Couldn’t be more satisfied
Carry on the way you are, its excellent
Brilliant service, like an old family doctors, always remembers your history and asks about family etc.
Everything is first class
A greater understanding of teenagers mental health
Worried that service may change with increase in patients in the area
Talk about blood results following tests