Swavesey Surgery

58 Boxworth End, Swavesey, Cambridge, CB24 4RA

Current time is 07:08 - Sorry, we're closed

NHS

Telephone: 01954 230202

Fax: 01954 206035

admin.swaveseysurgery@nhs.net

We’re here to help

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 01954 230202. You can also call NHS 111. Please do not come to the surgery unless you have an appointment.  Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

For the latest NHS information and advice on coronavirus or to book a test visit https://www.nhs.uk/conditions/coronavirus-covid-19/

Complaints and feedback

Swavesey Surgery aims to give a friendly and professional service to all of our patients.  We are always happy to receive feedback to enable us to continue to improve the services provided, however, if you have any concerns about any aspect of our service, please let us know.

Any formal complaints or concerns regarding our service should be addressed to the Practice Manager, Lorna Gardiner, either verbally or in written format.

Complaints about Hospital Care

Your comments, compliments, concerns and complaints will help improve the services provided to patients.

If you, your relatives or your carers are unhappy in any way with any part of your treatment, or the service you receive while in hospital or an outpatient clinic, you or they should speak to a member of the ward or clinic staff as soon as possible.

If you feel unable to speak directly to staff, please contact the Patient Advice and Liaison Service (PALS) and complaints team who can help you. You can call in to the office, telephone 01223 216756 or email pals@addenbrookes.nhs.uk.

Please visit https://www.cuh.nhs.uk/have-your-say/patient-advice-and-liaison-service-pals for further information about this service.

Opening Times

  • Monday
    08:00 until 13:00
    14:00 until 17:00
  • Tuesday
    08:00 until 13:00
    14:00 until 18:00
  • Wednesday
    08:00 until 13:00
    14:00 until 18:00
  • Thursday
    08:00 until 13:00
    14:00 until 17:00
  • Friday
    08:00 until 13:00
    14:00 until 16:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

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