Practice Team

Doctors

Dr Anil Jain (m)
MBBS. MD. MRCP

Dr Nangdana Mian (f)
MBBS

Management

Lorna Gardiner
Practice Manager

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My role is to manage administrative and business functions of the practice, including:
- Overseeing daily operations of the practice
- Recruiting, training and supervising administrative staff such as medical secretaries and
receptionists
- Organising duty rotas for medical and administrative staff
- Setting goals and ensuring the practice achieves its financial objectives
- Overseeing finances, including budgets, billing and payroll
- Monitoring inventory and ordering new stocks of medication supplies and medical equipment
- Managing patient records and IT systems
- Addressing customer complaints or concerns
- Enforcing industry and health and safety regulations

Reception/Secretary/Administration

India Irven
Admin Support Manager and Medical Secretary

Lindsay Foster
Lead Receptionist

Mandy Bagstaff
HCA and Receptionist

Jane Lakeman
Receptionist

Nursing Team

Annette Farrow (f)
Practice Nurse (including diabetes)

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I qualified as an RGN in North London in 1988 and have worked at both Addenbrookes & Hinchingbrooke Hospitals. I have been employed as a Practice Nurse since 2009 and have gained Diplomas in Asthma, Diabetes & Minor Injury.

I moved to Swavesey in 1989 , and now live in St Ives. I have three grown-up children and have recently become a nanny for the first time. I was a patient at Swavesey Surgery many years ago and feel like I have come home!

I feel very blessed to work with such a small, friendly team.

Jan Rix (f)
Practice Nurse (including respiratory – asthma and COPD)

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I trained at Bart’s in London, qualifying in 1977. I started working as a Practice nurse in 1986, and have been at Swavesey Surgery since 2014. The clinical areas I’m particularly interested are respiratory and cardiovascular disease, wound care, patient education and emotional support.

I live in Over, I’ve five children and three grandchildren spread around the UK. I enjoy gardening, music and a variety of arts and crafts. I speak fluent French and a smattering of Italian.

Mandy Bagstaff (f)
Healthcare Assistant

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I have been in the NHS for over twenty years, I have worked in general nursing, private nursing, with learning disabilities patients and qualified as a pharmacy dispenser, working in Boots for eleven years. For the past six years I have worked as a Healthcare Assistant in General Practice. I have two dogs, Westie and Shitzu who are my ‘grand fur babies’. My three children are grown up and I now live in Over . I am a keen crafter in my spare time.

Dispensary

Julie Clark
Dispenser

Caroline Dry
Dispenser

Paula Short
Dispenser

Sally Flitton
Dispenser

Associate Team Members

Tara Unsworth
Social Prescriber

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A social prescriber aims to provide support for a wide range of issues which can affect wellbeing. Many health conditions can be helped by changes to lifestyle. I am able to spend time getting to know patients and support them to connect with services in the community which are most suited to their wellbeing. I will be working closely with community groups, social services, local charities so I am aware of all that is on offer.

Deborah Ngongo and Edi Essien
Clinical Pharmacist and Pharmacy Technician

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You may be speaking to Deborah and/or Edi when you have queries regarding your medication, or when your medication reviews are due. They will be working very closely with Dr Jain and Dr Mian using their expert knowledge in medication to improve value and outcomes from medicines, consult with, and treat patients directly.

This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks.

Edi Essien (m)
Pharmacy Technician

Teaching Practice

We are a teaching practice for medical students.  During the time that they are training with us you may be offered appointments with them, or they may be observing consultations with a doctor or nurse, please let the doctor or nurse know if you would prefer them not to be in your consultation.