GDPR/Data Protection

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible advice and care.

This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care. You have a right to know what information we hold about you. If you would like to see your records, please call our practice manager or speak to your doctor at your appointment.

Summary Care Record

Please click here for more information regarding your Summary Care Record

Sharing of Information

Your Health Record and Sharing of Information

Your health record includes your medical history, details about your medication and any allergies you may have. You can now choose whether to share these full medical details.

We use a secure electronic health records system called SystmOne. With your permission, this system can allow clinicians to share your full record held here with other healthcare services who are providing care for you. These other services will ask your permission to view your record.

Many organisations may use SystmOne including some GP practices, out of hours services, children’s services, community services and some hospitals. Sharing your health record will help us deliver the best level of care for you.

You have two choices which allow you to control how your record is shared. You can change these choices at any time by letting the relevant practice or service know.

Please note : If you have previously opted out of sharing your information via the Summary Care Record, you will still need to inform your practice or service about sharing your health record within SystmOne.

Your Choices at each Practice or Service

Sharing Out – This controls whether your information recorded at this practice or service can be shared with other healthcare services.

Sharing In – This determines whether or not this practice or service can view information in your record that has been entered by other services who are providing care for you, or who may provide care for you in the future.

Imagine you’re receiving care from three services; your GP, a district nurse and a smoking clinic. You want your GP and District Nurse to share information with each other and your want both of them to know your progress at the smoking clinic. However, you don’t want the smoking clinic to see any of your other medical information.

Your sharing choices at each practice or service would be :

The GP can share information IN and OUT
The district nurse care share IN and OUT
The smoking clinic can only share information OUT but not IN

You can change your choices at any time. Let your practice or service know.

Note : You can request individual entries in your record to be marked as ‘Private’. These are not shared with the rest of your record even in you choose to share out.