SWAVESEY SURGERY
Patient Participation Group

Terms of Reference

This PPG will: 
1.	contribute to practice decision-making and will consult on service development and provision; 
2.	provide feedback on patients’ needs, concerns and interests and challenge the practice constructively whenever necessary; 
3.	serve as a ‘safety valve’ for dealing with grumbles and complaints about the practice – representing patients but also helping them to understand the practice’s viewpoint; 
4.	assist the practice and its patients by arranging voluntary groups/support within the community; 
5.	communicate information about the community which may affect healthcare; 
6.	give patients a voice in the organisation of their care; 
7.	promote good health and higher levels of health literacy by encouraging and supporting activities within the practice and promoting preventive medicine; 
8.	influence the provision of secondary healthcare and social care locally; 
9.	give feedback to NHS trusts on consultations; 
10.	fundraise for medical equipment or other facilities to improve the practice and/or fund the activities of the PPG; and 
11.	liaise with other PPGs in the area.