Registering and getting online access

Systemone online

If you would like to apply for this option beacuse youi dont have a smart phone or table

You will need to come into the surgery to complete a registration form, or you can download it here to complete and then bring it to the surgery; you will be asked to provide two forms of identification with photo ID if you are not well known to the member of staff.

Booking Appointments:

You can book the following types of appointments online:

• Routine GP appointments
• Telephone GP appointments
• Phlebotomy (blood test) appointments

Appointments for our nurses are not currently available online because of the significant variation in length of time for each appointment dependent on the clinical need. These are best booked by contacting our reception team.

Cancelling Appointments:

Appointments can only be cancelled if they are more than one hour ahead. If you need to cancel an appointment with less than an hour’s notice, please contact the reception team.

For patients already registered you can log in here: SYSTMONLINE

Your Summary Care Record will provide you with your recorded allergies and sensitivities, acute medication and current repeat medication.

For more information please click here

Detailed coded record access

The practice is now offering patients access to their ‘detailed coded record’, this is on application and each application will be considered individually in line with our policy.

Step 1:

You can download the application form and patient leaflet but you will need to bring them into the practice with two forms of identification, one photo and one with current address.

Application form (click to download)

Patient leaflet (click to download)

Step 2:

You need to log into your Systm Online account and through the ‘manage my account section click on ‘request’ to detailed coded record.

Once we have received your ‘request’ online and you have attended the practice with your application form and ID your application will then be reviewed and authorised by a GP, please note that this could take up to 28 days.

ID verification is required to ensure that access is granted to patients/proxy users that have a legitimate reason to access a record.  This will prevent access being granted to the wrong person and support the practice in adhering to information security guidelines.

Proxy Access

A competent patient can choose and consent to allow access to relatives and/or carers. The Consent to proxy access to GP online services form must be completed. The patient will authorise a Proxy Application in the following circumstances:

A patient who has been deemed as competent has authorised and consented to online access.

Circumstances when the practice will consider authorising proxy access when the patient does NOT have capacity to consent. This will need to be discussed with the practice on an individual basis and maybe granted on a case by case basis. Ensure the level of access granted to the Proxy is appropriate

Proxy access form (click to download)

Access to childrens records

Detailed coded record access is not being given to patients under the age of 18