Online Patient Access

DID YOU KNOW THAT YOU CAN APPLY TO:

•  ORDER REPEAT PRESCRIPTIONS ON-LINE?
•  BOOK YOUR GP APPOINTMENT ON-LINE?
•  ACCESS YOUR SUMMARY CARD RECORD ON-LINE?
•  APPLY FOR ACCESS TO YOUR DETAILED CODED RECORD?

Already registered……

If you are already registered as an on-line user for repeat prescriptions and/or booking your GP appointments you can now request access to your summary care record and detailed coded record.

For patients already registered you can log in here: SYSTMONLINE

Would like to register……..

If you would like to apply for On-Line access you will automatically be given access to your repeat prescriptions, GP appointments and your summary care record. if requested.

You will need to come into the surgery to complete a registration form, or you can download it here to complete and then bring it to the surgery; you will be asked to provide two forms of identification with photo ID if you are not well known to the member of staff.

Your Summary Care Record will provide you with your recorded allergies and sensitivities, acute medication and current repeat medication.

For more information please click here

Detailed coded record access

The practice is now offering patients access to their ‘detailed coded record’, this is on application and each application will be considered individually in line with our policy.

Step 1:

You can download the application form and patient leaflet but you will need to bring them into the practice with two forms of identification, one photo and one with current address.

Application form (click to download)

Patient leaflet (click to download)

Step 2:

You need to log into your Systm Online account and through the ‘manage my account section click on ‘request’ to detailed coded record.

Once we have received your ‘request’ online and you have attended the practice with your application form and ID your application will then be reviewed and authorised by a GP, please note that this could take up to 28 days.

ID verification is required to ensure that access is granted to patients/proxy users that have a legitimate reason to access a record.  This will prevent access being granted to the wrong person and support the practice in adhering to information security guidelines.

Proxy Access

A competent patient can choose and consent to allow access to relatives and/or carers. The Consent to proxy access to GP online services form must be completed. The patient will authorise a Proxy Application in the following circumstances:

A patient who has been deemed as competent has authorised and consented to online access.

Circumstances when the practice will consider authorising proxy access when the patient does NOT have capacity to consent. This will need to be discussed with the practice on an individual basis and maybe granted on a case by case basis. Ensure the level of access granted to the Proxy is appropriate

Proxy access form (click to download)

Access to childrens records

Detailed coded record access is not being given to patients under the age of 18