Swavesey Surgery

58 Boxworth End, Swavesey, Cambridge, CB24 4RA

Current time is 08:39 - We're open

NHS

Telephone: 01954 230202

Fax: 01954 206035

admin.swaveseysurgery@nhs.net

We’re here to help

Due to the coronavirus outbreak, how you contact us will be different at the moment. This is to limit face-to-face contact whenever possible and help stop the spread of coronavirus. Your GP practice is open and if you need to see your GP, please ring us on 01954 230202. You can also call NHS 111. Please do not come to the surgery unless you have an appointment.  Appointments are being delivered face-to-face, online and over the telephone. If you are asked to come into the surgery for a face-to-face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.

For the latest NHS information and advice on coronavirus or to book a test visit https://www.nhs.uk/conditions/coronavirus-covid-19/

Registering and getting online access

At Swavesey surgery we are trying to get as many patients using online facilities as possible.

We would encourage you to use online facilities to order repeat prescriptions and manage appointments where you can. 
We have two options for patients to access online information:
The NHS APP – This is used with a smartphone or tablet – No need to contact The surgery
Systemone online – Set up using your email address and a generated password – Complete form below
The NHS App

Owned and run by the NHS, the NHS App is the simple and secure way to access a range of NHS services on your smartphone or tablet.

What the NHS App does

Use the NHS App to:

  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • order repeat prescriptions – see your available medicines and request a new repeat prescription
  • check your symptoms – search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
  • view your medical record – securely access your GP medical record, to see information like your allergies and your current and past medicines
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning

Who can use the NHS App

To use the NHS App you must be aged 13 and over and registered with a GP surgery in England.

Keeping your data secure

After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.

If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.

 

For more information click on this link

 

Systemone Online 

Systemone online

If you would like to apply for this option beacuse you dont have a smart phone or tablet

You will need to come into the surgery to complete a registration form, or you can download it here to complete and then bring it to the surgery; you will be asked to provide two forms of identification with photo ID if you are not well known to the member of staff.

Booking Appointments:

You can book the following types of appointments online:

  • Routine GP appointments
  • Telephone GP appointments
  • Phlebotomy (blood test) appointments

Appointments for our nurses are not currently available online because of the significant variation in length of time for each appointment dependent on the clinical need. These are best booked by contacting our reception team.

Cancelling Appointments:

Appointments can only be cancelled if they are more than one hour ahead. If you need to cancel an appointment with less than an hour’s notice, please contact the reception team.

For patients already registered you can log in here: SYSTMONLINE

Your Summary Care Record will provide you with your recorded allergies and sensitivities, acute medication and current repeat medication.

For more information please click here

Detailed coded record access

The practice is now offering patients access to their ‘detailed coded record’, this is on application and each application will be considered individually in line with our policy.

Step 1:

You can download the application form and patient leaflet but you will need to bring them into the practice with two forms of identification, one photo and one with current address.

Application form (click to download)

Patient leaflet (click to download)

Step 2:

Once you have attended the practice with your application form and ID your application will then be reviewed and authorised by a GP, please note that this could take up to 28 days.

ID verification is required to ensure that access is granted to patients/proxy users that have a legitimate reason to access a record.  This will prevent access being granted to the wrong person and support the practice in adhering to information security guidelines.

Proxy Access

A competent patient can choose and consent to allow access to relatives and/or carers. The Consent to proxy access to GP online services form must be completed. The patient will authorise a Proxy Application in the following circumstances:

A patient who has been deemed as competent has authorised and consented to online access.

Circumstances when the practice will consider authorising proxy access when the patient does NOT have capacity to consent. This will need to be discussed with the practice on an individual basis and maybe granted on a case by case basis. Ensure the level of access granted to the Proxy is appropriate

Proxy access form (click to download)

Access to childrens records

Detailed coded record access is not being given to patients under the age of 18

Opening Times

  • Monday
    08:00 until 13:00
    14:00 until 17:00
  • Tuesday
    08:00 until 13:00
    14:00 until 18:00
  • Wednesday
    08:00 until 13:00
    14:00 until 18:00
  • Thursday
    08:00 until 13:00
    14:00 until 17:00
  • Friday
    08:00 until 13:00
    14:00 until 16:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED