Appointments

Routine appointments

Frslandscapemarch2023

If you have a life threatening emergency then call 999

To book an apointment for medical advice or treatment, call the surgery on 01954 230202

For urgent issues, or out of hours (6.30pm – 8am), call NHS on 111 for advice, or go online to seek NHS advice https://111.nhs.uk/

Alternatively, visit a local pharmacy for clinical advice on minor health concerns.

When you phone or go online, you will be asked to provide some information about your healthcare need. This will help the practice healthcare team assess the most appropriate way to provide your care, which may include a face-to-face consultation and ensure it is provided by the most appropriate person.

Face-to-face appointments are available, please ask the receptionist

Routine/non urgent appointments can be booked for up to 6 weeks in advance.

If you are not registered for booking online please ring our main reception number on (01954) 230202 to book an appointment with a doctor or nurse.

If your condition is non-urgent, you can expect to see a GP / nurse within two working weeks, though you may have to wait longer if you want to see a particular GP / nurse.

Urgent Appointments

If you are not registered for booking online please ring our main reception number on (01954) 230202 to book an appointment with a doctor or nurse.

Urgent cases are seen on the day.

Cancelling your appointment

Please let us know if you need to cancel your appointment, you can do this by telephone on 01954 230202 or online by clicking the link below.

Book Your Appointment Online

If you are registered with our online booking system (SystmOnline), you can book and cancel your appointment online, simply click the link below.

Extended Access

We can offer routine, pre-bookable appointments with a GP or nurse at other surgeries in Cambridgeshire which help you to be seen sooner – often on the same day.

You will be given a choice on when you would like to book your appointment and information on where to go.

How do you book?

You can book an appointment through Reception on 01954 230202 who will give you the time, date and venue for your appointment.

These are for non-urgent, routine appointments only.  Services we can offer within the Extended Access are — GP Consultations

  • Advanced Nurse Practitioner consultations
  • Nurse appointments offering dressings, asthma and diabetes reviews, contraception reviews, etc
  • Health Care Assistant appointments offering ear irrigation, wound care, blood test, etc
  • Phlebotomy: Routine blood tests

Please note that your consent for our clinician to view your medical record will be required in order for an appointment to be booked for you.

If urgent care is required please call ‘111’ or go to 111 online for further advice. If your need is life threatening, please go to A&E or call 999.

For support with the management of minor ailments, please contact your local pharmacist or visit the NHS website.

Patients who cannot be seen

  • Patients identified with a potentially life-threatening medical condition which required referral to urgent or emergency care settings
  • Walk-in patients

Home Visits

We ask our patients to come to the practice if at all possible. However, after discussing the problem the doctor may offer to visit you at home. When asking for advice for any problem, the earlier in the day that you call, the easier it is to organise help.